Are you a factory?
Yes, we have a professional manufacturer of luggage products. The factory has 10 years of production experience.
What's your sample policy if I need my design?
Custom pattern /logo will be charged the corresponding fee, sample delivery time is 10-15 days, depending on the process or material. It is recommended to customize the sample first to ensure satisfaction before mass production.
What is your MOQ for a custom order?
Our minimum order quantity is 100 pieces. Price depends on quantity. For specific customization requirements, the MOQ may be higher.
How long is the production cycle?
Usually 15-30 days after receiving payment and confirming all details. It depends on the order quantity and may vary during holidays.
How do you control the quality of your products?
We have our own quality assurance team who inspect 100% of the products before packaging. Customers can also send their QC team or a third party to inspect before delivery.
What are your terms of payment?
Our standard payment terms require 100% payment before delivery.