?
Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Currently, we have over 300 luggage moulds. For certain models, the smallest MOQ starts at 100 pieces.
What are your payment terms?
We accept T/T (30% deposit + 70% balance against B/L copy), L/C, and O/A terms.
How can I get a sample?
Stock samples can be sent within 1 day. For customized samples, the lead time is approximately 7 working days. Sample fees are fully refundable upon placing mass orders.
Do you offer OEM/ODM or customization services?
Yes, we provide full OEM/ODM services. You can customize the brand logo on the shell, handles, trolley, lining, wheels, and zippers. Our design team can turn your ideas into real product renders for confirmation.
What is your daily production capacity?
With 8 production lines and over 120 skilled workers, we can produce approximately 8,000 pieces of luggage every day.
What is your warranty and after-sales policy?
We offer a one-year warranty. All products undergo strict QC inspection. In case of quality issues (excluding human damage), we provide compensation in subsequent orders. Our after-sales team responds within 8 hours.