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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Currently, we have over 300 moulds for luggage. For some specific models, the smallest MOQ starts at 100 pieces.
What are your payment terms?
We typically accept T/T with a 30% deposit and 70% balance against the B/L copy. We also accept L/C, O/A, and other standard terms.
How can I get a sample?
Stock samples can be provided for free and sent out within 1 day. For custom samples, the lead time is approximately 7 working days, and the fee is fully refundable upon mass orders.
Do you offer customization (OEM/ODM)?
Yes, we have in-house designers. We can customize your brand logo on the luggage shell, handles, trolley, lining, wheels, and zippers based on your ideas.
What is your daily production capacity?
We operate 8 production lines with over 120 skillful workers, allowing us to produce approximately 8,000 pieces of luggage per day.
What is the warranty policy?
We normally provide a one-year warranty. All products are strictly inspected by our QC team before shipping to ensure high quality and resolve any manufacturing issues.