❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Currently, we have over 300 moulds of luggage. For some models, the smallest MOQ is as low as 100pcs.
What are your payment terms?
We accept T/T (30% deposit + 70% balance against B/L copy), L/C, O/A, and other negotiated terms.
Can I get a sample before bulk ordering?
Yes. Stock samples can be sent within 1 day. For custom samples, the lead time is approximately 7 working days. Sample fees are fully refundable upon placing mass orders.
Do you provide OEM/ODM or customization services?
Absolutely. We offer full OEM/ODM services. We can customize your brand logo on the shell, handle, trolley, lining, wheels, and zippers based on your ideas.
What is your production capacity?
With 8 production lines and over 120 skillful workers, we can produce approximately 8,000 pieces of luggage daily.
What is your warranty policy?
We typically provide a one-year warranty. All products undergo strict inspection by our QC team before shipping to ensure high quality.