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Frequently Asked Questions
1. What is the Minimum Order Quantity (MOQ)?
Currently, we have over 300+ moulds of luggage. For some specific models, the smallest MOQ is 100pcs.
2. What are your payment terms?
We accept T/T (30% deposit + 70% balance against B/L copy), L/C, O/A, and other standard terms.
3. Can I get a sample before ordering?
For stock samples, we provide them for free and send them within 1 day. For custom samples, the lead time is approximately 7 working days, and sample fees are refundable upon mass orders.
4. Do you offer customization (OEM/ODM)?
Yes, we have our own designers. We can customize your Brand Logo on the shell, handle, trolley, lining, wheels, and zippers based on your ideas.
5. What is your daily production capacity?
With 8 production lines and over 120 skillful workers, we can produce approximately 8,000 pieces of luggage every day.
6. What is your warranty and after-sales policy?
We provide a one-year warranty. All products undergo strict QC inspection. Any quality issues (excluding human damage) will be compensated in subsequent orders.