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Frequently Asked Questions
Are you a manufacturer or trader?
We are a trade company specializing in ABS, ABS+PC, PP, and PC material luggage products. With an experienced sales team, we offer competitive pricing and full ODM/OEM services.
What are your main products?
Since 2015, we have specialized in hard luggage, suitcases, and travel bags, including various trolley bag designs.
Can I request samples?
Yes. For standard items, free samples are available (shipping costs borne by the buyer). For OEM/custom samples, a nominal fee applies, which is refundable if the order reaches the MOQ.
What is the production lead time?
Typically, production takes 30-40 days after payment, depending on the quantity. Sample lead time is 5–7 days. Urgent orders can be expedited upon discussion.
How is quality confirmed before production?
You can choose from our samples as a reference or send us your own samples for replication. All products undergo a 100% QC inspection before shipping.
What are your payment terms?
We accept T/T, L/C, D/P, D/A, Trade Assurance, Western Union, Alipay, and PayPal for secure transactions.