Frequently Asked Questions
Are you a manufacturer or trader?
We are a specialized supplier of ABS, ABS+PC, and PP material luggage products. With an experienced team, we provide competitive pricing and comprehensive ODM/OEM services.
What are your main products?
We specialize in hard luggage, suitcases, and travel bags, including various trolley bag sets designed for business and leisure.
What certifications do your products have?
Our products comply with international standards including CE, ISO, SGS, and BSCI to ensure high quality and safety.
Can I request samples before ordering?
Yes, standard item samples are available. For OEM or custom samples, a nominal fee applies, which is refundable if the final order reaches the MOQ.
What is the production lead time?
Typically, production takes 30-40 days after payment. Sample lead time is approximately 5–7 days. Urgent orders can be expedited based on requirements.
How do you handle quality issues after-sales?
If any quality issues occur, simply provide photos of the problem. We will review and propose a solution within 3 working days upon confirmation.